At Globaltrack, we pride ourselves in offering our customers’ responsive, competent and excellent service. Our customers are the most important part of our business; we work diligently to ensure that our clients are completely satisfied with the service offered. Once our clients sign up with Globaltrack, our Growth Department provides comprehensive training on how to effectively use our fleet management system called Webtrack. This ensures that clients get the most value from our fleet management solutions ensuring that KPI’s are successfully reached. Some clients ask us how we became successful and quite frankly it is an easy answer. We make clients fleet operations quicker, easier and cheaper which leads to positive word-of-mouth. Below are some examples of the ways in which we deliver on customer satisfaction.
Quicker – Clients are able to do reconciliations between their fuel slip recordings and our fuel solution readings by either uploading an excel file or entering the data. This data will also appear on the fuel consumption reports.
Easier – We offer a utilization report that will show which vehicles have been standing for too long, this can be a liability as it takes longer to warm up the vehicle, leading to a rise in fuel consumption. With this report clients’ can effectively manage their assets, estimated time of arrival and monitor the driver’s driving behaviour.
Cheaper – The distance report used per vehicle, assists in successfully measuring the fuel consumption used from point A to point B.
We advise our clients to use Webtrack widely within their company, to achieve a higher productivity, efficiency and to effectively manage their time through a quality fleet management system custom-made for their requirements.
Webtrack allows our clients to focus on their operations, driver behaviour, safety & security, maintenance and fuel. When combined together; it brings a holistic Fuel and Fleet Management Solution.
Contact us to find out how we can make your transport operations quicker, easier and cheaper.