There is no need to panic… With Globaltrack.
On a late Friday night in May, Globaltrack’s Shaun Bezuidenhout received a distressed phone call. Nevash at Delabra Trucking in Johannesburg, was alarmed at an SMS message he had received telling him that one of his trucks had a sudden and dramatic decrease of 84 litres.
Startled by the information, Nevash was unsure if the unbelievable reading that he received was correct. As he could not prove anything immediately, he was in dire need for evidence in this incident, and wanted to know how soon could Globaltrack investigate. He desperately asked the Globaltrack team for a report on the location of the fuel decrease.
Happy to oblige, Shaun informed Nevash that he was able to gather the truck’s recent driver behaviour, fuel usage and trip report into a package that Nevash could use for evidence.
But what really calmed Nevash’s nerves was the next bit of Golden Information which Shaun shared with him.
Being a relatively new customer, Nevash was unaware at the ease of access for Globaltrack’s web-based asset monitoring application, Webtrack. Shaun informed him that he could easily log-on to monitor the entire situation from his home on the East Rand of Johannesburg.
Nevash immediately jumped at the opportunity to login to Webtrack where he could actively monitor the situation. What he saw next was unbelievable. The truck in question was only a mere 2 kilometres from his truck yard. In essence his driver was literally stealing fuel from under his nose.
Inquiring further into the situation, Shaun informed him that Globaltrack’s Research and Development department immediately saw that there was a sharp decrease while the client’s truck was stationary only a few kilometres from the truck yard; high resolution images were taken as evidence.
“Once our systems had picked up the massive decrease, and if this was unauthorised, then the only thing Globaltrack could suggest is that this was caused by theft”, Shaun suggested.
The next day, satisfied that he could gather enough evidence against his unlawful driver, Nevash asked if he could have a full report of the incident from Globaltrack. Shaun was able to draw an exact trip report with satellite images, as well as the full decrease in fuel from the readings of the Fuel Probe, and compiled it into a document in a matter of minutes, all thanks to Webtrack.
“My driver was still under a tight contract, and I had no other option to take my driver to the CCMA (The Commission for Conciliation, Mediation and Arbitration) in Johannesburg to properly dismiss him for this criminal act.”
With the evidence presented from Webtrack, the judge was satisfied that what Nevash’s driver had done was indeed unlawful, and the driver was dismissed.
Nevash’s story is one that is becoming all too common. Fleet operators do not know that fuel theft is a problem, at all, until they have installed Globaltrack’s one-of-a-kind Fuel Solution with Probe.
The amount of money that fleet operators can save is immeasurable.
Fleet operators are alerted immediately via SMS or via our Webtrack dashboard immediately after any suspicious incident occurs, allowing them to actively monitor the situation and find the culprits.
If fleet operators are unsure whether or not their driver’s behaviour is unlawful, the amount of evidence that you can gather from our web-based application, Webtrack, will certainly ensure that you can develop a solid case.
With Globaltrack’s Fuel Solution, Nevash can concentrate on the important parts of his business, and be rest assured that he will be saving thousands of his hard-earned rands each month thanks to the improved driving behaviour of his drivers and active fuel monitoring.